Scott Norder

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While there have been signs of corporate IT backlash resulting from the shortcomings of early implementations of the wireless Internet, there are also signs that it is becoming a useful tool for communicating with "mobile workforces," and will be a competitive necessity for businesses in the near future. Enterprises and organizations as diverse as McKesson Corporation and the U.S. House of Representatives are beginning to rely on this technology to connect their mobile workers into real-time business systems and processes, such as order management, inventory, and e-mail. McKesson, a Fortune 35 health care company, uses wireless Internet technologies in their warehouses and distribution centers to dramatically increase the effectiveness of their product delivery infrastructure and boost customer satisfaction. Each order is monitored wirelessly from start to finish,... (more)